Terms and Conditions

Terms and conditions of sale

Last updated: January 2026

1. General information

This website (hereinafter the “Website”) is managed by Maglificio Gran Sasso Spa, with registered office in Sant'Egidio alla Vibrata (TE), Via Isaac Newton, 2, VAT No. / Tax Code IT 00061560678, email [email protected] (hereinafter the “Seller”). These Terms and Conditions govern the use of the Website and the sale of the products offered through it.

2. Service recipients

The Website is intended for:

  • End consumers (B2C), pursuant to art. 3 of the Italian Consumer Code
  • Professional customers (B2B), i.e., entities that purchase for purposes related to their own business, commercial, artisanal or professional activity and who may request the issuance of an invoice

3. Scope of application

These Terms and Conditions govern the distance sale of clothing items and accessories (hereinafter the “Products”) to customers residing in Italy, the European Union and non-EU countries.

4. Products

Images and descriptions of the Products are for illustrative purposes only.
Any differences in colour or details may depend on technical factors and do not constitute a lack of conformity.

5. Prices and taxes

Product prices are indicated:

  • in Euro (€) or in another currency selectable on the Website
  • VAT included for customers residing in Italy and in the European Union, unless otherwise stated

For (B2B) customers, prices may be indicated net of VAT, which will be applied in accordance with the applicable regulations and based on the tax data provided. For customers residing outside the European Union (non-EU):

  • prices are displayed without VAT
  • any customs duties, local taxes, import taxes and customs clearance costs are not included in the price

Shipping costs are indicated separately before order confirmation.

6. Invoicing

Customers who wish to receive an invoice must provide, at the time of the order, complete and correct tax data (VAT number, billing address, SDI code or PEC). The invoice will be issued on the basis of the information provided and cannot be modified afterwards.

7. Orders and conclusion of the contract

Submitting an order constitutes an offer to purchase. The contract is deemed concluded only upon the Seller sending the confirmation email. The Seller reserves the right to refuse or cancel orders in the event of product unavailability, obvious pricing or description errors, incorrect or incomplete data, or suspected fraudulent activity.

8. Payment methods

The following payment methods are accepted:

  • credit / debit card
  • PayPal
  • bank transfer

Payment is due at the time of the order and is made through secure payment systems using SSL technology. The first two payment methods may allow instalment options.

9. Shipping and delivery

The Seller carries out domestic and international shipments. Delivery times are indicative and may vary depending on destination, courier and any customs checks. The Seller is not responsible for delays not directly attributable to it.

10. Right of withdrawal – Refunds

The returns policy is an integral part of these terms and conditions of sale and can be consulted here

11. Warranty

  • For end consumers, the statutory legal warranty of conformity provided for by the Italian Consumer Code applies
  • For professional customers, the warranties provided for by the Italian Civil Code apply

12. Limitation of liability

Except in cases of wilful misconduct (dolo) or gross negligence (colpa grave), the Seller is not liable for indirect damages, economic losses or delays not directly attributable to it.

13. Intellectual property

All content on the Website (texts, images, logos, trademarks) is the property of the Seller or the respective owners and is protected by applicable laws.

14. Personal data protection

Personal data are processed in compliance with the applicable regulations and the Privacy Policy published on the Website.

15. Applicable law

These Terms and Conditions are governed by Italian law, without prejudice to any mandatory rights granted to consumers under the laws of their country of residence.

16. Jurisdiction

  • For consumers: the court of the place of residence or domicile
  • For professional customers: exclusive jurisdiction of the court of the Seller’s registered office

17. Amendments

The Seller reserves the right to amend these Terms and Conditions at any time. Amendments will be effective from publication on the Website.